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Business Skills

I want to have more time

COURSES AVAILABLE

Time management
Delegation
Making time
SMART thinking
We can also offer bespoke training and course materials to business and industry

These are just a small selection of the courses available that we offer. For further information you can contact us.

THERE ARE ONLY SO MANY HOURS IN THE
DAY SO HOW DO YOU MAKE MORE TIME?

Are you trying to improve your time management skills or overall personal effectiveness? There are only so many hours in a day and only so many things you can do but by using a range of simple skills, tools, and techniques you will be able to achieve more and make time for the things you really enjoy, like making time for yourself or others.

Time management is not about doing more, it’s more about doing things better.

TOP TEN TIPS

1. Don’t waste your time
2. Priorities your time
3. Set daily goals – think SMART
4. Have a plan
5. Implement the plan
6. Learn to delegate
7. Take time to relax, make time for others
8. Try to avoid time wasters
9. Model effective time managers
10. Clear out clutter

I want to have more time

I want to be my own boss

COURSES AVAILABLE

Make or Break – Part 1
Starting Your Business
Make or Break – Part 2
Growing Your Business
Business organisations and their environments
Entrepreneurial behavior and skills
We can also offer bespoke training and course materials to business and industry

These are just a small selection of the courses available that we offer. For further information you can contact us.

HELPING YOUR BUSINESS

There is no denying that starting your own business can be the most terrifying but also one of the most rewarding experience of your life.

One decision can make the difference between success and failure but having a clear vision of what you want to achieve, how you are going to get there and support from people who have been through it will help.

At G2G we don’t just offer courses we offer the complete business package. We will support you from concept to implementation and then when the business is up and running practical coaching and mentoring from people who have done it themselves.

TOP TEN TIPS

1. Enjoy – what you do and make money from it
2. Ask – Never be afraid to ask questions
3. Vision – Know what you want
4. Business plan – Plan how to get it
5. Finance – how are you going to pay for it
6. Experts – build on others success
7. Teamwork – build a good team round you
8. Network – build a network of contacts
9. Failure – learn from it so you don’t repeat it
10. Don’t give in

I want to be my own boss

I want to give great customer service

COURSES AVAILABLE

Understanding Customers
The Art of Selling
After sales service
Dealing with complaints
We can also offer bespoke training and course materials to business and industry.

These are just a small selection of the courses available that we offer. For further information you can contact us.

GIVING GREAT CUSTOMER SERVICE
THE KEY TO SUCCESSFUL BUSINESS

Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long. Good customer service is all about sending the customer away happy and getting them to come back again.

It is also about building customer loyalty and getting them to do some of your marketing for you by passing on positive feedback about your business to others.

TOP TEN TIPS

1. Develop a customer focus
2. Be a great listener
3. Anticipate Customer needs
4. Make customers feel important
5. Help customers understand your business
6. Be positive and find a resolution
7. Know when and how to apologise
8. Give more than expected
9. Encourage feedback
10. Treat internal and external customers the same

I want to give great customer service

Contact Us

If you would like to get in touch and find out more about what G2G Communities CIC can offer you or your business, give feedback or offer suggestions, you can contact us.

It's a great feeling giving back to the community

Help support us and the community by giving feedback of your experience with G2G Communities, it's courses and staff by giving us a testimonial or contact us if there's anything you would like to tell us. Is there a course you wish we would run? Is there something we could improve? Would you like to see something on the website? We would love to hear anything you've got to say to help us go from good to great.

How to find G2G Communities - Click the blue pin for further information

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G2G Communities CIC

'We make people more employable by making learning more enjoyable'

I want to have more time

TOP TEN TIPS

I want to be my own boss

TOP TEN TIPS

I want to give great customer service

TOP TEN TIPS

Contact Us

It's a great feeling giving back to the community

How to find G2G Communities - Click the blue pin for further information

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